AUSTIN, TX BASED WEBSITE DESIGN, SEO, & SOCIAL MEDIA  

SUPREME WEBSITES since 2008

Trusted by the worlds greatest brands

Started in Texas, Serving the world. 

Premium Website Support Service and Maintenance

Supreme{PR} is an expert software development agency and trusted Pantheon development partner specializing in website support service, security, and auditing. A part of the artist website community for 14 years, Supreme{PR} is committed to developing under artist website best-practices, ensuring our clients have a stable, maintainable codebase. We work closely with our clients to identify their sites’ needs and provide a comprehensive plan to keep them secure and performing at the highest level.

Worry-Free Support Service

Your website is at the core of your business. It is crucial that it perform flawlessly. When you are subscribed to our dedicated artist website Support services, you will never have to worry about surprises. Your website will be handled by our team of artist website Support Service experts who have worked with the most mission-critical and high-traffic artist website websites.

Our artist website support plans provide:

  • Access to a dedicated expert who responds quickly and can assist you with bugs, modifications, and new feature development.
  • Vigilant, 24/7 monitoring of your website.
  • Regular updates, including urgent security patches, version updates, backups, and performance monitoring.
  • Read our FAQ.
BEST website DEVELOPER IN AUSTIN

Always Best-Practices

 

Supreme{PR} offers premium artist website development services.

We are committed to developing under artist website Support Service’s best-practices, ensuring our clients have a stable, maintainable codebase.

Supreme{PR} is an expert software agency specializing in responsive frameworks, mobile applications, and online marketing services. Using the latest technologies, coupled with a healthy dose of imagination and expertise, we work closely with you to identify your needs, wants and provide a comprehensive, integrated solution to your online communication requirements.

Our developers are focused on quality, not quantity.

Our aim is to provide a responsive and personal approach to each project to ensure that our clients can benefit from their investment. We see each artist website development project as an opportunity to grow your business—we aim to help you grow sales and improve retention while offering leading, aesthetically pleasing, and functional designs that suit your needs faultlessly.

What differentiates Supreme{PR} from other website development is the effort to create a positive return on clients’ investments.

We have devoted years of effort to understanding the variables involved in user experience as well as online marketing strategies. Our team of inspired Web Designers, developers, and marketing specialists help to increase the exposure of your website, as well as provide a unique user engagement. Supreme{PR} is focused on creative and results-orientated solutions developed to maximize your website’s true earning and traffic potential.

REQUEST FOR PROPOSAL

Need a quick project quote?

Submit the RFP form below and we will send you a project proposal in 48 hours. If you like what you see, we can schedule a call to discuss the project in greater detail.

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  • Contact Information

ARTIST WEBSITE Support DETAILED

Unlimited Artist Website Support

Website Support

Gold Support Plan With Unlimited Repairs and Updates

When you subscribe to our Gold Plan, you have peace of mind knowing our trusted team is on-call and waiting to handle any technical issues that arise. You can always ask our helpdesk support questions about how to make changes on your site, like adding a new page, changing a layout, or even fixing a bug. We’ll always answer your questions and give pointers.

With unlimited repairs, we’ll fix errors, broken functionality, layout issues, and anything else as long as it takes 30 minutes or less. Some of our Gold Plan clients don’t even have to log in to their sites anymore. Even if you just need an article posted or a new product added to your shop, no worries, we got you. If it takes less than 30 minutes to complete, we will take care of it.

Questions? Read the FAQ.

Frequently Asked Support Questions

How do I start a website Support plan?

1.) Subscribe 

Pick the plan that best suits your business. Sign-up. There is no risk to you whatsoever.

2.) Provide Details

Once you have signed up, you are redirected to a secure questionnaire where you can provide us with all of the information we need to get started on your maintenance. 

3.) Onboarding

Our developers will make a copy of your website and set it up on our development servers. We will then conduct an audit of the entire site. During the audit, we make detailed notes that will result in to-do tickets for everything that needs to be addressed on your site. We will also note unique configurations or modules that we need to remember when doing your core and module updates.  Once we complete the audit, we will do a security scan and update/patch anything that needs it. 

What happens after I sign up for a artist website Support plan?

Once you submit your order, you will be redirected to our client onboarding questionnaire. Once we have received your completed questionnaire, we will contact you to set up an introductory call with your project manager to exchange credentials. 

What is your artist website support workflow?

It is now super simple to you get your website supported, maintained, and fixed.

Send Us Your Request

Tell us about your bugs and issues.  Need to update some content, create a blog post, update some files, or fix an old form? Just send it to us and it’s fixed. 

We Do The Work, You Approve

We can finish most tasks in 24-hours. We back-up everything before we start and QA all of our changes before we give them to you for review. We do all site changes on our development copy and don’t upload them to your live site until you review and approve them.  It’s like having an entire web team in-house, without the expense.

Ready to get started with a artist website Support Service plan?

It is time to get your website fixed, updated, and secured. Just pick one of our plans now and get started!

How does billing work with Supreme{PR}?

We offer monthly recurring billing which automatically charges your credit card or PayPal account each month. You never have to worry about missing a payment or mailing a check. There are no contracts and you can cancel the subscription in your admin area at any time.
 

Can I change my plan after signup?

Of course. You can upgrade, downgrade, or cancel at any time by visiting your logging into your artist website Support Service Aid account. If you aren’t sure how to access your account, contact us and we’ll send you a link to your personal account.

How long does it take to get started?

We can get started right away. First, we audit the entire site to get familiar with how your developers set it up. Then we immediately scan for security issues and remediate them.

Do you offer a money back guarantee?

Yes. If you’re not 100% satisfied with our service in the first 30 days, we will refund your subscription.

What versions of artist website do you support?

Our artist website Support Service plans cover D7, D8, and D9.

Are Major version upgrades of artist website included?

No, upgrading from D6 to D7 or even 7 to 8 can be a painstaking process depending on the architecture of your site, the particular modules being used, and how your theme was constructed. Sometimes the same modules do not exist in the newer versions so you may need to rethink some functionality, and the theming layers between D6, 7, and 8 are all different so your theme will most likely need to be re-coded to work properly. The best time to do a major version upgrade is when you are doing a redesign of your website. Our proactive maintenance updates only cover security and code updates for your current major version.

Do support multi-sites?

Yes, BUT, you must have a separate support account for each site contained within your multi-site. Despite multi-sites sharing a codebase, the individual sites can be totally different in nature and include their own unique modules. This can actually make multi-sites much more difficult to maintain because a single change in a shared codebase can have different effects on the various sites. So we treat each site as its own and manually confirm that everything is updated and works properly.

Do I have to change my web hosting to work with you?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Will you really provide unlimited support for our business?

We understand that you can’t handle every aspect of running a business on your own. That is why we are here to support you with our white-glove artist website maintenance services. Our unlimited artist website Support, and Monthly maintenance plans start as low as $299 per month. We provide support for Bugs and Module Updates. 

Send us any request that takes 30 minutes or less and it is included in your Gold Support plan. Ask any question and we will answer it. How do you do this? Why is that not working? We answer them all. It’s really very simple. We act as your in-house, go-to IT team. 

Do you provide in-house support 24/7?

In-House Help Desk Support. We provide the help you need, as soon as you need it. 24/7.  We are always here to help with your support issues. We are able to answer your questions about artist website maintenance, troubles with installing modules, theme changes, image optimization, content creation, editing, analytics, SEO optimizations, and anything else you need.

Is your service proactive?

Don’t wait for security issues to compromise your site. Our Maintenance plans take care of your artist website Core and modules as soon as they need security updates. You don’t even have to ask. We got this. We scan for broken links, performance issues, malware, and we do backups daily.

Is your pricing method complicated?

You won’t pay hourly fees anymore. No more scope creep or unexpected blown budgets. It is all included in your fixed monthly fee. No surprises, no hassles.  

Do you stand behind your work?

When you work with us, there is no risk to your company. We provide a 100% money-back guarantee for the first month of your subscription. If you are not happy, we will give you a full refund. 

What about pesky bugs?

We Exterminate Pesky Bugs. Let us handle all of those little pesky bugs that show up. These are the issues that are too small for engaging a pricey development firm. Errors, views, browser compatibility, CSS problems, htaccess hassles… we got your back. Anything that takes 30 minutes or less is included in our Gold plan. Unlimited. 

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